The Secret To Success In External Operations With Colorado’s Alexis Williams

Summary

• - You and the department just won the Star Award here at PacNet. This is your second time winning it! What's the secret to success?
• - If I want to be really effective in an external unit, what are some of those non-negotiable qualities I have to have?
• - "External" covers a lot of different units; how do you keep yourself organized and how do you bounce between, say, a ticketing conversation and a conversation with facilities about the fan experience?
• - At what point in your career journey did you realize you couldn't lead everyone the same way?
• - What are some of your different strategies for pushing folks out of their comfort zone?
• - You dedicate so much time and energy to get to know your team as individuals; how do you have space in your life, your schedule, your heart for that?
• - What are some of the support systems you have in place under the surface?
• - Do you get to all of the concerts at Folsom Field?
• - How does your operational strategy change when hosting different types of events, like concerts in the football stadium? How do those events impact the student-athletes and coaches?
• - Earlier in your career while working at Theatre Under The Stars in Houston, you experienced hurricane disaster recovery - how has that helped inform your big picture strategy and approach to events at Colorado? 
• - How did that experience inform how you lead and how you communicate internally with your team today?
• - What is your approach to Year 2 of the Prime Effect?
• - In a past interview, you shared a quote from Dallas Mavericks CEO: "Diversity is being invited to the party, inclusion is being asked to dance." You then said, "I'd like to ensure everyone is given an opportunity to show off their dance moves." I want to know: what do your dance moves look like? What does that mean to you?