Centering Your Fan In Today’s Athletic Ecosystem With Arizona State, Boise State & Affinaquest

Summary

• - Steve, from your perspective at Affinaquest, what are some of the most critical things that our institutions need to address regarding fan and donor management to effectively face the future?
• - Jake, when you think about the Boise State fan and alum, what are you doing differently to market to them, approach them and engage with them?
• - Steve, what's your perspective on that kind of program?
• - Mike, how are the Sun Devils staying nimble when it comes to engaging their fan base?
• - How are both of your institutions shifting gears strategically to achieve a tighter operation?
• - Steve, how can we blend these two approaches - the Boise State approach of storytelling with the Arizona State approach of tightening up operations?
• - How are your institutions being more proactive in this era of change in order to identify and pitch to these potential new fans?
• - Do you find that you need to switch your tactics for a new, younger generation of alumni and potential donors?
• - Jake and Steve, what are the goals for your unit during this upcoming academic year and how is Affinaquest helping you reach those goals?
• - Steve, what's your final message for those administrators who are looking to maximize their ticketing, fan engagement and revenue goals this year?
• - How can optimizing the fan experience and broadening your reach, how can that ultimately trickle down to impact the student-athlete experience?